Recommended Books

General Business and Small Business

  • No Man’s Land – A Survival Manual for Growing Midsize Companies by Doug Tatum
  • The Trust Edge – How Top Leaders Gail Faster Results, Deeper Relationships and a Stronger Bottom Line by David Horsager
  • Execution – The Discipline of Getting Things Done by Larry Bossidy  and Ram Charan
  • Made to Stick – Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath
  • Good to Great by Jim Collins
  • The E-Myth Revisited by Michael E. Gerber
  • The Great Game of Business by Jack Stack
  • The Game of Work by Charles A. Coonradt
  • The One Minute Manager by Kenneth Blanchard, Ph.D. and Spencer Johnson, M.D.
  • Putting the One Minute Manager to Work by Kenneth Blanchard. Ph.D. and Robert Lorber, Ph.D.
  • Empowerment Takes More Than A Minute by Kenneth Blanchard, Ph.D., John P. Carlos, and Alan Randolph
  • Leadership and the One Minute Manager by Kenneth Blanchard, Ph.D., Patricia Zigarmi, Ed.D., and Drea Zigarmi, Ed.D.
  • Winning by Jack Welch
  • The Hunters and the Hunted by Jack B. Swartz
  • Game Plan by Warren Barhorst, www.gameplanbook.com
  • Resonant Leadership by Richard Boyatzis & Annie McKee
  • Becoming a Resonant Leader by Annie McKee, Richard Boyatzis & Frances Johnston
  • The Speed of Trust, The One Thing that Changes Everything by Stephen M.R. Covey
  • Outliers by Malcolm Gladwell
  • Blink by Malcolm Gladwell
  • Strategy and the Fat Smoker by David Maister
  • Finance & Accounting for Non-Financial Managers by Steven A. Finkler

Employee Motivation

  • Bringing Out the Best in People by Aubrey C. Daniels
  • The Inspiring Leader: Unlocking The Secrets of How Extraordinary Leaders Motivate by John H. Zenger, Joseph R. Folkman, and Scott K. Edinger
  • Immunity to Change – How To Overcome It and Unlock The Potential In Yourself and Your Organization by Robert Kegan and Lisa Laskow Lahey
  • To Sell Is Human – The Surprising Truth About Moving Others by Daniel H. Pink
  • The Happiness Advantage by Shawn Achor
  • The Progress Principle – Using Small Wins to Ignite Joy, Engagement and Creativity at Work by Teresa Amabile and Steven Kramer
  • The Oz Principle – Getting Results Through Individual and Organizatonal Accountability by Roger Connors, Tom Smith and Craig Hickman
  • Work Happy – What Great Bosses Know by Jill Geisler
  • Unlock Behavior/Unleash Profits by Leslie Wilk-Braksick, Ph.D.
  • Accountability by Rob Lebow and Randy Spitzer
  • The Energy Bus by Jon Gordon
  • The No Complaining Rule by Jon Gordon
  • ZAPP! The Lightning of Empowerment, How to Improve Quality, Productivity and Employee Satisfaction by William C. Byham, Ph.D. with Jeff Cox
  • 1501 Ways to Reward Employees by Bob Nelson (An excellent reference book for employee recognition ideas.)
  • 1001 Ways to Energize Employees by Bob Nelson (An excellent resource for creating a motivational environment by involving your staff.)

Recruiting and Hiring

  • First, Break All The Rules by Marcus Buckingham and Curt Coffman
  • Who by Geoff Smart and Randy Street

Sales

  • Cold Calling For Cowards: How to Turn the Fear of Rejection into Opportunities, Sales and Money by Jerry Hocutt
  • SPIN Selling by Neil Rackham
  • The New Strategic Selling by Robert B. Miller and Stephen E. Heiman
  • The Referral of a Lifetime – The Networking System That Produces Bottom-Line Results…Every Day! by Tim Templeton
  • Get More Referrals Now! by Bill Cates
  • Endless Referrals by Bob Burg
  • The Ultimate Sales Machine by Chet Holmes
  • High Trust Selling by Todd Duncan
  • Attracting Perfect Customers – The Power of Strategic Synchronicity by Stacey Hall & Jan Brogniez
  • How to Master the Art of Selling by Tom Hopkins
  • Selling to VITO (Very Important Top Officer) by Anthony Parinello
  • The One Minute Sales Person by Spencer Johnson, M.D. with Larry Wilson

Customer Service

  • Raving Fans by Ken Blanchard and Sheldon Bowles
  • Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer
  • Delivering Knock Your Socks Off Service by Kirstin Anderson and Ron Zemke
  • How to Win Customers & Keep Them for Life by Michael LeBoeuf, Ph.D.

Team Building

  • Building a Dynamic Team by Richard Y. Chang
  • Teams at Work – 7 Keys to Success by Suzanne Willis Zoglio
  • The Five Dysfunctions of a Team by Patrick Lencioni

Personal Development

  • The Power of NOW by Eckhart Tolle
  • Unlimited Futures – How to Understand the Life You Have and Create the Life You Want by Bobbie R. Stevens, Ph.D.
  • Secrets of the Millionaire Mind by T. Harv Eker
  • The Fred Factor – How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn
  • How Successful People Think – Change Your Thinking, Change Your Life by John C. Maxwell
  • MARGIN – Restoring Emotional, Physical, Financial and Time Reserves to Overloaded Lives by Richard A. Swenson, M.D.
  • Attitude is Everything – 10 Life-Changing Steps to Turning Attitude into Action  by Keith Harrell
  • You Can’t Afford the Luxury of a Negative Thought by John-Roger and Peter McWilliams
  • Divine Intuition – Your Inner Guide to Purpose, Peace and Prosperity by Lynn A. Robinson
  • Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
  • Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman
  • The Power of Focus by Jack Canfield, Mark Victor Hansen and Les Hewitt
  • The 7 Habits of Highly Effective People by Stephen R. Covey
  • Everyone’s a Coach by Kenneth Blanchard, Ph.D. and Don Shula
  • Life Strategies, Doing What Works/Doing What Matters by Phillip C. McGraw, Ph.D.
  • Self Matters, Creating Your life from the Inside Out by Phillip C. McGraw, Ph.D.