Recommended Books
General Business and Small Business
- No Man’s Land – A Survival Manual for Growing Midsize Companies by Doug Tatum
- The Trust Edge – How Top Leaders Gail Faster Results, Deeper Relationships and a Stronger Bottom Line by David Horsager
- Execution – The Discipline of Getting Things Done by Larry Bossidy and Ram Charan
- Made to Stick – Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath
- Good to Great by Jim Collins
- The E-Myth Revisited by Michael E. Gerber
- The Great Game of Business by Jack Stack
- The Game of Work by Charles A. Coonradt
- The One Minute Manager by Kenneth Blanchard, Ph.D. and Spencer Johnson, M.D.
- Putting the One Minute Manager to Work by Kenneth Blanchard. Ph.D. and Robert Lorber, Ph.D.
- Empowerment Takes More Than A Minute by Kenneth Blanchard, Ph.D., John P. Carlos, and Alan Randolph
- Leadership and the One Minute Manager by Kenneth Blanchard, Ph.D., Patricia Zigarmi, Ed.D., and Drea Zigarmi, Ed.D.
- Winning by Jack Welch
- The Hunters and the Hunted by Jack B. Swartz
- Game Plan by Warren Barhorst, www.gameplanbook.com
- Resonant Leadership by Richard Boyatzis & Annie McKee
- Becoming a Resonant Leader by Annie McKee, Richard Boyatzis & Frances Johnston
- The Speed of Trust, The One Thing that Changes Everything by Stephen M.R. Covey
- Outliers by Malcolm Gladwell
- Blink by Malcolm Gladwell
- Strategy and the Fat Smoker by David Maister
- Finance & Accounting for Non-Financial Managers by Steven A. Finkler
Employee Motivation
- Bringing Out the Best in People by Aubrey C. Daniels
- The Inspiring Leader: Unlocking The Secrets of How Extraordinary Leaders Motivate by John H. Zenger, Joseph R. Folkman, and Scott K. Edinger
- Immunity to Change – How To Overcome It and Unlock The Potential In Yourself and Your Organization by Robert Kegan and Lisa Laskow Lahey
- To Sell Is Human – The Surprising Truth About Moving Others by Daniel H. Pink
- The Happiness Advantage by Shawn Achor
- The Progress Principle – Using Small Wins to Ignite Joy, Engagement and Creativity at Work by Teresa Amabile and Steven Kramer
- The Oz Principle – Getting Results Through Individual and Organizatonal Accountability by Roger Connors, Tom Smith and Craig Hickman
- Work Happy – What Great Bosses Know by Jill Geisler
- Unlock Behavior/Unleash Profits by Leslie Wilk-Braksick, Ph.D.
- Accountability by Rob Lebow and Randy Spitzer
- The Energy Bus by Jon Gordon
- The No Complaining Rule by Jon Gordon
- ZAPP! The Lightning of Empowerment, How to Improve Quality, Productivity and Employee Satisfaction by William C. Byham, Ph.D. with Jeff Cox
- 1501 Ways to Reward Employees by Bob Nelson (An excellent reference book for employee recognition ideas.)
- 1001 Ways to Energize Employees by Bob Nelson (An excellent resource for creating a motivational environment by involving your staff.)
Recruiting and Hiring
- First, Break All The Rules by Marcus Buckingham and Curt Coffman
- Who by Geoff Smart and Randy Street
Sales
- Cold Calling For Cowards: How to Turn the Fear of Rejection into Opportunities, Sales and Money by Jerry Hocutt
- SPIN Selling by Neil Rackham
- The New Strategic Selling by Robert B. Miller and Stephen E. Heiman
- The Referral of a Lifetime – The Networking System That Produces Bottom-Line Results…Every Day! by Tim Templeton
- Get More Referrals Now! by Bill Cates
- Endless Referrals by Bob Burg
- The Ultimate Sales Machine by Chet Holmes
- High Trust Selling by Todd Duncan
- Attracting Perfect Customers – The Power of Strategic Synchronicity by Stacey Hall & Jan Brogniez
- How to Master the Art of Selling by Tom Hopkins
- Selling to VITO (Very Important Top Officer) by Anthony Parinello
- The One Minute Sales Person by Spencer Johnson, M.D. with Larry Wilson
Customer Service
- Raving Fans by Ken Blanchard and Sheldon Bowles
- Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer
- Delivering Knock Your Socks Off Service by Kirstin Anderson and Ron Zemke
- How to Win Customers & Keep Them for Life by Michael LeBoeuf, Ph.D.
Team Building
- Building a Dynamic Team by Richard Y. Chang
- Teams at Work – 7 Keys to Success by Suzanne Willis Zoglio
- The Five Dysfunctions of a Team by Patrick Lencioni
Personal Development
- The Power of NOW by Eckhart Tolle
- Unlimited Futures – How to Understand the Life You Have and Create the Life You Want by Bobbie R. Stevens, Ph.D.
- Secrets of the Millionaire Mind by T. Harv Eker
- The Fred Factor – How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn
- How Successful People Think – Change Your Thinking, Change Your Life by John C. Maxwell
- MARGIN – Restoring Emotional, Physical, Financial and Time Reserves to Overloaded Lives by Richard A. Swenson, M.D.
- Attitude is Everything – 10 Life-Changing Steps to Turning Attitude into Action by Keith Harrell
- You Can’t Afford the Luxury of a Negative Thought by John-Roger and Peter McWilliams
- Divine Intuition – Your Inner Guide to Purpose, Peace and Prosperity by Lynn A. Robinson
- Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
- Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman
- The Power of Focus by Jack Canfield, Mark Victor Hansen and Les Hewitt
- The 7 Habits of Highly Effective People by Stephen R. Covey
- Everyone’s a Coach by Kenneth Blanchard, Ph.D. and Don Shula
- Life Strategies, Doing What Works/Doing What Matters by Phillip C. McGraw, Ph.D.
- Self Matters, Creating Your life from the Inside Out by Phillip C. McGraw, Ph.D.